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You are entitled to your opinion. But you are not entitled to your own facts.
(Daniel Patrick Moynihan)

OCTOBER 28, 2001

Continuous client feedback pilot project at Citizenship and Immigration Canada

Through a good part of 2001, Citizenship and Immigration Canada has pilot tested a continuous client feedback mechanism in the form of a comment card made available at some 25 points of entry and inland offices. This report by Circum Network Inc. presents the findings from this pilot project which include:

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To reach us:

General address : service@circum.com
Benoît Gauthier : gauthier@circum.com, @BGauthierCEEQ
Tel. : +1 819 775-2620, Fax : (no more fax; sorry)
238 Fleming Road, Cantley, Québec J8V 3B4

Benoît Gauthier, Mastodon