Home Page
Company
Clients
Reports
CallWeb
SampleCalc
EPlanCalc
French
Doubt is not a pleasant condition, but certainty is an absurd one.
(Voltaire)
L'évaluation de la satisfaction de la clientèle, méthodes et limites
This presentation supported a full day training session covering various aspects of the measurement and management of client satisfaction. It was used on Obtober 5, 2000 in the context of a training workshop offered to its members by the Société québécoise d'évaluation de programmes
55 pages, 980k [PowerPoint format]
To reach us:
General address : service@circum.com
Benoît Gauthier : gauthier@circum.com, @BGauthierCEEQ
Tel. : +1 819 775-2620, Fax : (no more fax; sorry)
238 Fleming Road, Cantley, Québec J8V 3B4