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Don't confuse movement with progress.
Every year, a consortium of federal government departments join efforts to put together a conference dealing with issues related to the presence of the federal government on the Internet. In 1999, the GovNet organizing committee wanted to assess the position of the conference among its clients and to determine the level of satisfaction of the various clienteles. Circum Network conducted a telephone survey of 150 conference participants and 150 members of the target groups who did not attend, compiled the views of exhibitors at the conference and collected in situ information in the form of 1,500 session-based report cards. The findings were positive overall with clear indications for improvement.
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