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Don't confuse movement with progress.
The Canadian Passport Office was gearing to introduce various changes in its passport offering and in the process to obtain a passport. These changes aimed essentially at improving upon passport security while maintaining good value for money for the passport client. This report presents the results of a telephone survey implemented by Echo Sondage in February 2001. With 1,229 completed interview, the survey features a response rate of 60%. The issues and their treatment are similar to that found in the 2000 report by Circum Network Inc.
189 pages, 929k [PDF format]
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Benoît Gauthier : firstname.lastname@example.org, @BGauthierCEEQ
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