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BENOÎT GAUTHIER, PRESIDENT
Mr. Benoît Gauthier has very
strong experience in research, in academic, private and public settings. He has
specialised in strategic and organisational research and intervention, in market research,
in program evaluation, in applied social research and in policy analysis. Over the years,
his involvement in more than 500 research and intervention assignments has allowed him to
build a particular expertise in the measurement and management of client satisfaction,
human resource management, economic development, health and social services, technology,
immigration, housing, arts and culture, and management information systems. Concerning
research methodologies, Mr. Gauthier has acquired an enviable reputation as an
experienced quantitative and qualitative analyst and as a top project manager.
After his doctoral studies, Mr. Gauthier has succively held the positions of chief
of research in a branch of the department of Justice Canada, senior evaluator at the
Canada Mortgage and Housing Corporation, evaluation manager then director of program
evaluation at Communications Canada and senior vice-president and chief of operations at
Ekos Research Associates. In early 1996, he founded Circum Network
Inc.. Over the past five years, Mr. Gauthier has been more closely concerned with
organisational management issues; this has allowed him to bridge concerns about
measurement and management concerns. He has acquired the Certified Management Consultant
professional certification. He is a member of the Quebec Ordre des administrateurs
agréés du Québec.
He has taught research methodology, program evaluation and the decision-making process
at the undergraduate and graduate levels at the École nationale d'administration
publique, University of Ottawa and the Université du Québec à Hull. He is still involved
in teaching at ÉNAP and Ottawa University. He is the main author and the editor of Recherche
sociale : de la problématique à la collecte des données which has gone through
five French editions so far (1984, 1992, 1997, 2003, 2008; Presses de l'Université du Québec)
and one Portuguese edition (2003; Lusociência).
STUDIES AND CERTIFICATIONS
- Credentialed Evaluator, Canadian Evaluation Society (2010)
- Certified Management Research Professional, Professional Marketing Research Society (2004)
- Certified Management Consultant, Canadian Association of Management Consultants (CMC; 1999; certified for the preparation of PSGGR conformity opinions in March 2001)
- Masters (Public Administration), École nationale d'administration publique, Québec (1991)
- Masters Diploma (Public Sector Management), École nationale d'administration publique, Québec (1987)
- PhD, course work and comprehensive examinations (Political Science), Carleton University, Ontario (1984)
- Masters (Political Science), Laval University, Québec (1979)
- BA (Political Science), Laval University, Québec (1978)
PROFESSIONAL AFFILIATIONS
PAST PROFESSIONAL EXPERIENCE
- Executive Vice-President and Chief of Operations, Ekos Research Associates, 1989-1996
- Director of Program Evaluation, Communications Canada, Ottawa, 1988-1989
- Senior Program Evaluation Manager, Communications Canada, Ottawa, 1986-1988
- Senior Program Evaluation Manager and Methodologist, Canada Mortgage and Housing Corporation, Ottawa, 1983-1986
- Chief of Research, Canadian Unity Information Office, Ottawa, 1983
CONFERENCES SINCE 2000
- Learning Circles for Advanced Professional Development in Evaluation, 2012 Canadian Evaluation Society Conference, Halifax, May 2012 (with Natalie Kishchuk, Shelley Borys and Simon Roy).
- A renewed approach to document, file, and administrative data review: the program vitae, 2012 Canadian Evaluation Society Conference, Halifax, May 2012 (with Claude-Anne Godbout-Gauthier and Natalie Kishchuk).
- Conducting Complex Evaluations, workshop at the 2012 Canadian Evaluation Society Conference, Halifax, May 2012, with Simon Roy.
- Dear Proposal Writer... Dear RFP Writer... Dialogue on Successes and Failures of the Request for Proposal Process, 2010 Canadian Evaluation Society Conference, Edmonton, May 2011 (with Simon Roy, Shelley Borys and Stephen Kester).
- With a Little Help from Our Friends: A Study of Evaluators' Networks, 2010 Canadian Evaluation Society Conference, Victoria, May 2010 (with Simon Roy, Natalie Kishchuk and Shelley Borys).
- A Debate on Evaluation Standards, 2010 Canadian Evaluation Society Conference, Victoria, May 2010 (with Simon Roy, Greg Mason, Robert Malatest and Shelley Borys).
- Multi-Level Evaluation Design: Challenges of A Mixed Methods Approach, 2009 Canadian Evaluation Society Conference, Ottawa, June 2, 2009 (with Heather MacDonald and Annette Przygoda).
- The Lay of the Evaluation Land, 2009, organization of a panel for the 2009 Canadian Evaluation Society Conference, Ottawa, June 1, 2009.
- Will they join the team and stay? A study of potential and new program evaluator, presentation to the 2008 Canadian Evaluation Society Conference, Québec, May 2008, with Simon Roy, Natalie Kishchuk and Shelley Borys.
- La collecte de données en ligne en évaluation, presentation to the 2008 Canadian Evaluation Society Conference, Québec, May 2008, with Simon Roy.
- Do you Feel Part of the Family? Study on the Sense of Belonging to the Program Evaluation Profession, presentation to the 2006 Canadian Evaluation Society Conference, Charlottetown, June 2006, with Simon Roy.
- Les visages alternatifs de la radiodiffusion : concurrence, complémentarité, presentation to the Rencontres professionnelles de l'industrie québécoise du disque, du spectacle et de la radio, April 20, 2006.
- Survey of Evaluation Practice and Issues in Canada, presentation to the 2005 Canadian Evaluation Society and American Evaluation Association Conference, Toronto, October 26, 2005.
- A Strategic Analysis of the Situation of Program Evaluation in Canada,
organization of a panel for the 2003 Canadian Evaluation Society Conference,
Vancouver, June 2, 2003.
- La copie privée au Canada,
1998-2000, presentation to the Rencontres
professionnelles de l'industrie québécoise du disque, du spectacle et de la radio, March 21, 2002.
- Assessing
Survey Research, A Principled Approach, presentation at the 2001 Canadian Evaluation Society conference, Banff,
May 21, 2001.
- Learning about survey research through a principled approach, half-day workshop
offered at the 2001 Canadian Evaluation Society
conference, Banff, May 20, 2001.
- Assessing
Survey Research, A Principled Approach, presentation at the 2001 conference of
the American Association for Public Opinion Research,
Montreal, May 19, 2001.
- Assessing
Survey Research, A Principled Approach, presentation at the 2001 "Riding the
Communications Revolution" Professional Marketing
Research Society conference, Ottawa, April 24, 2001.
- Mesurer la
satisfaction de sa clientèle pour mieux répondre à ses attentes, half-day workshop at the conference entitled Le service à la clientèle:
virage-client dans le secteur public, organized by the Institute for International Research, Québec,
January 24, 2001.
- La mesure de la
satisfaction de la clientèle, one-day workshop for the Société québécoise d'évaluation
de programmes, Québec, October 5, 2000.
- Internet and
Program Evaluation, The Non Existent Relationship,
presentation for the National Capital chapter
of the Canadian Evaluation Society, Ottawa, September 26, 2000.
- L'évaluation de la satisfaction de la clientèle, méthodes et
limites, half-day workshop at the 2000 Joint Annual Conference of the Canadian Evaluation Society and of the Société québécoise d'évaluation
de programme, Montréal, May 14, 2000.
MAIN PUBLICATIONS
Books
- Recherche sociale : de la problématique à la collecte des données, Québec,
Presses de l'Université du Québec, 1984, second edition, 1992, third edition 1997,
fourth edition 2003, fifth edition 2008, 767 pages
(Recherche sociale was published in Portuguese
in 2003 by Lusociência under the title Investigação Social)
- PUNCH Documentation, user manual for the PUNCH software, Circum Network Inc.,
1996-1999, 100 pages
- Recherche sociale : cahier d'exercices, Québec, Télé-Université,
Université du Québec, 1988, second edition 1993, 367 pages
- Recherche sociale : corrigé des exercices, Québec, Télé-Université,
Université du Québec, 1988, second edition 1993, 150 pages
- SAS, manuel d'introduction, with Jean Crête, Ottawa, University of Ottawa
Bookstore, 1983, 165 pages
- Méta-évaluation en affaires sociales : analyse de cent cas d'évaluations de
programmes, Québec, Conseil québécois de la recherche sociale, Social Affairs
Department, 1983, 304 pages
- Logement et politiques gouvernementales : le cas de Donnacona, Québec,
Université Laval, Master's thesis published by the Laboratoire d'études politiques et
administratives, 1979, 265 pages
Articles
- "The lay of the land: evaluation practice in Canada in 2009" (et alii), Canadian Journal of Program Evaluation, vol. 24, no. 1, spring 2009, pages 1-49
- "Evaluation practice in Canada: results of a national survey", Canadian Journal of Program Evaluation, vol. 21, no. 3, special issue 2006, pages 1-42, with Shelley Borys, Natalie Kishchuk and Simon Roy.
- "Enquête sur les pratiques et les enjeux de l'évaluation au Canada", Bulletin de la Société québécoise d'évaluation de programme, volume 18, no. 2, December 2005, with Shelley Borys, Natalie Kishchuk et Simon Roy.
- "Are all samples of telephone numbers created equal?", Vue, February 2005, pages 14-17.
- "Electronic Collaboration Tools: Opening Up a New World of Possibilities for Evaluators",
Evaluation Exchange, vol. 10, no. 3, fall 2004, page 21.
- "The lay of the land: evaluation practice in Canada today" (et alii),
Canadian Journal of Program Evaluation, vol. 19, no. 1, Spring 2004, pages 143-178.
- "Le concours de simulation : le point de vue d'un juge",
Canadian Journal of Program Evaluation, vol. 18, no. 1, Spring 2003, pages 119-126.
- "Performance tools — Web data collection", Measuring Up, vol. 1, no. 4, October 2002, pages 19-20. (http://performanceresources.97.ca/Measuring%20Up/Volume_1_4/volume_1_4.html)
- François-Pierre Gingras and Benoît Gauthier, "L'avenir de la droite fédérale en
Ontario passe-t-elle par la fusion du Parti réformiste et du Parti
progressiste-conservateur ?", http://circum.com/index.cgi?en:doc:T005,
4 juin 1997.
- "La question du chômage et le caractère dinstinctif de l'électorat québécois
au scrutin fédéral de 1993 (with François-Pierre Gingras and Frank Graves), Revue
québécoise de science politique, no. 27, spring 1996, pp. 51-122 (Abstract)
- "Lecture et société", Documentation et bibliothèques, January 1994
- "L'avenir de l'évaluation au Québec et la place des conseillers privés et
universitaires", L'avenir de l'évaluation au Québec, proceedings from the
November 18, 1991, conference organised by the Société québécoise d'évaluation de
programmes and the École nationale d'administration publique, 1992, pp. 55-63
- "Évaluation des programmes de sciences et de technologie dans une perspective
ministérielle", L'évaluation de programmes : Bulletin d'actualités,
November 1989, pp. 5-6
- "Client Satisfaction and Program Evaluation", Social Indicators Research,
vol. 19, no. 2, 1987, pp. 229-254
- "La satisfaction de la clientèle en évaluation de programmes", Newsletter:
Canadian Evaluation Society, vol. 5, no. 4, winter 1986, pp. 10-13
- "La satisfaction des clients en évaluation de programmes", L'évaluation
de programmes : Bulletin d'actualités, Bureau du Contrôleur général du Canada,
April 1986, pp. 2-3
- "Méta-évaluation en affaires sociales", Conseil québécois de la recherche
sociale, Actes du Colloque sur la recherche sociale, Québec, Québec Government,
1984, pp. 67-78
- "Le mode de scrutin : une fausse justification", Le Devoir, August
25, 1982, p. 11
- "Les femmes à l'Assemblée nationale", Le Devoir, July 16, 1982, p.
13
- "Les sondages ne mentent pas, c'est leur traitement journalistique qui serait
déficient", Le Devoir, April 13, 1982, p. 17
BOOK REVIEWS
Twenty book reviews in Politique and in the Canadian Political Science
Review
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