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Doubt is not a pleasant condition, but certainty is an absurd one.

Document T059

Perspectives sur le rôle des gestionnaires intermédiaires dans les organisations

Report presented to the Treasury Board of Canada Secretariat, December 2002

This report outlines various perspectives from the management literature on the issue of the role of middle management in large organizations. The study's main aim is to propose criteria to distinguish middle management from upper management and front line management.

40 pages, 112k [PDF format]

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